Intelligent software is nothing without Intelligent Support.
Close customer support is one of our core values at StockIQ, so we provide a complete suite of services to ensure your success. We will integrate StockIQ with your ERP, provide training at the end of the implementation, and be your first point of contact for any questions or problems that arise in your business. Give us a call, we're here to help!
StockIQ provides start-to-finish full service implementation, from project management, ERP integration, training, and inventory theory workshops.
StockIQ has pre-built integrations to Dynamics GP, Dynamics AX, Sage X3, ADS, ASW, and more. If you have an ERP, then we can connect to it.
Years of experience have taught us that no two customers are alike, so a one-size-fits all approach doesn't work. As part of the implementation, our ERP connectors are customized based on the needs of you and your business.
StockIQ is integrated with the following ERP systems, with more coming every day. If you have an ERP system, we can integrate to it.
At StockIQ, we believe that it's our responsibility to help you get the most out of StockIQ, so we strive to act like a new member of your team, during the implementation, and beyond
StockIQ is with you for the entire implementation. We will manage the project, handle the integration (unless you want to do it), do remote or on-site training at completion, and check in with you continuously after go-live.
StockIQ is designed to be as low-impact to your IT team as possible. Experience has taught us that even if you do have an IT team, they are always incredibly busy. So, after a small initial IT checklist, StockIQ is completely transparent to your IT team. We manage all updates, backups, and support questions remotely.
StockIQ is built on a fresh, modern software platform using mainstream, easy-to-acquire software, so it will be low-cost and easy to maintain StockIQ's infrastructure into the future - often times your existing servers and software can host StockIQ without any additional cost, or, if you host in the cloud, no additional IT workload at all.
We believe that StockIQ is the most intuitive, easy-to-use supply chain planning solution. However, a few pointers never hurts!
We feel that the most effective training is still the good ol' fashioned on-site training, especially since it helps form that personalized connection that we value highly in our customers. We will come to your site near the end of your implementation to perform StockIQ training and make sure everybody has the knowledge they need to go live.
Either as part of go-live training or for a refresher, StockIQ will provide customized training remotely if that works for you and your business.
Is your team lacking some training in the basics of forecasting, replenishment, and general supply chain planning? Our fun, interactive progressive inventory theory workshop builds the fundamentals of inventory planning in a competitive environment that always gets your team involved, and most importantly, educated