28% Increase in Sales and 99.9% Fill Rates with Minimal Inventory Investment
Chadwell Supply used StockIQ to replace a legacy internally developed program and automate forecasting across 100,000 SKUs and 14 branch locations—all without relying on manual spreadsheets.
Chadwell Supply is a US-based wholesale distributor and the leading MRO service provider in the multi-family housing industry. Managing a complex supply chain across 14 branch locations and 20 states, the organization supports thousands of property management customers who depend on their industry-leading fill rates.
28% increase in sales with lower overall inventory
Nearly 100,000 active branch item SKUs
14 branch locations serving customers in 20 states
Centralized supply chain and planning team
The Challenge
Maintaining Industry-Leading Fill Rates During Rapid Growth
Chadwell Supply’s internally developed planning program and manual Dynamics GP workflows reached a breaking point as the business scaled. They lacked the real-time visibility and advanced forecasting logic required to manage high SKU complexity and regional demand volatility across their 14-branch network.
Demand volatility across 100,000 item SKUs
Irregular sales patterns and fast-moving regional differences
Compounded complexity from rapid branch and customer growth
Heavy reliance on manual "number crunching" and an outdated internal tool
The StockIQ Solution
Real-Time Visibility and Proactive Planning Across 14 Locations
With StockIQ, Chadwell Supply automated core planning workflows and gained a consolidated view of their multi-branch inventory. The platform replaced their legacy system with advanced forecasting logic and a seamless integration that automatically creates purchase orders and transfers in Dynamics GP.
Service-level forecasting alerts to identify potential issues instantly
Inventory stratification across branches to optimize investment
Stockout risk monitoring and lost-sales tracking based on expected demand
Seamless integration with Dynamics GP for automated ordering
The Results
28 Percent Increase in Sales While Lowering Inventory
Through StockIQ, the team achieved transformative operational gains while sustaining their industry-leading fill rates:
28 percent increase in sales with lower overall inventory
99.9 percent fill rate for AAA high-priority SKUs
Reduced risk and fewer manual planning errors
Anticipate stockouts and react faster to demand surges
Confidently adjust service levels and test scenarios
Prioritize profitable SKUs for replenishment
Empower employees with data-driven career paths
“We can now test the impact of our decisions on a granular level which no other software can do. It has enabled us to reduce risk, increase sales and lower our inventory substantially in less than a year while sustaining our industry-leading fill rates. StockIQ is one of my best employees!”
— Rob Chadwell, Co-Founder and Director of Operations
Technology + Team Fit
Built for Planners, Backed by a Team That Speaks Your Language
StockIQ’s expert-led onboarding and dedicated support ensured a smooth transition from Chadwell Supply's legacy internal system. The platform’s ease of use empowered even the most change-resistant staff to become top-performing users who now focus on strategic initiatives rather than manual data entry.
“They speak our language and spent countless hours with us to make sure our solution was exactly what we needed. I would recommend StockIQ to anyone, except my competitors!”
See How StockIQ Can Help You Optimize Inventory and Forecast Smarter
Whether you’re managing thousands of SKUs or scaling a lean team, StockIQ helps you plan with clarity and deliver results.
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