“We can now test the impact of our decisions on a granular level which no other software can do. It has enabled us to reduce risk, increase sales and lower our inventory substantially in less than a year while sustaining our industry-leading fill rates. StockIQ is one of my best employees!”
Resources | Customer Stories
28% Increase in Sales and 99.9% Fill Rates with Minimal Inventory Investment
Chadwell Supply used StockIQ to replace a legacy internally developed program and automate forecasting across 100,000 SKUs and 14 branch locations—all without relying on manual spreadsheets.
About the Company
Chadwell Supply is a US-based wholesale distributor and the leading MRO service provider in the multi-family housing industry. Managing a complex supply chain across 14 branch locations and 20 states, the organization supports thousands of property management customers who depend on their industry-leading fill rates.
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Increase in sales with lower overall inventory
28%
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Active branch item SKUs
Nearly 100,000
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Branch locations serving customers in 20 states
14
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Centralized supply chain and planning team
The Results
28 Percent Increase in Sales While Lowering Inventory
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Through StockIQ, the team achieved transformative operational gains while sustaining their industry-leading fill rates:
- 28 percent increase in sales with lower overall inventory
- 99.9 percent fill rate for AAA high-priority SKUs
- Reduced risk and fewer manual planning errors
- Avoided $60,000 in excess inventory through visual validation
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They can now:
- Anticipate stockouts and react faster to demand surges
- Confidently adjust service levels and test scenarios
- Prioritize profitable SKUs for replenishment
- Empower employees with data-driven career paths
The Challenge
Maintaining Industry-Leading Fill Rates During Rapid Growth
Chadwell Supply’s internally developed planning program and manual Dynamics GP workflows reached a breaking point as the business scaled. They lacked the real-time visibility and advanced forecasting logic required to manage high SKU complexity and regional demand volatility across their 14-branch network.
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Demand volatility across 100,000 item SKUs
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Irregular sales patterns and fast-moving regional differences
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Compounded complexity from rapid branch and customer growth
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Heavy reliance on manual "number crunching" and an outdated internal tool
The StockIQ Solution
Real-Time Visibility and Proactive Planning Across 14 Locations
With StockIQ, Chadwell Supply automated core planning workflows and gained a consolidated view of their multi-branch inventory. The platform replaced their legacy system with advanced forecasting logic and a seamless integration that automatically creates purchase orders and transfers in Dynamics GP.
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Service-level forecasting alerts to identify potential issues instantly
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Inventory stratification across branches to optimize investment
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Stockout risk monitoring and lost-sales tracking based on expected demand
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Seamless integration with Dynamics GP for automated ordering
Testimonials
Technology + Team Fit
Built for Planners, Backed by a Team That Speaks Your Language
StockIQ’s expert-led onboarding and dedicated support ensured a smooth transition from Chadwell Supply's legacy internal system. The platform’s ease of use empowered even the most change-resistant staff to become top-performing users who now focus on strategic initiatives rather than manual data entry.
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“They speak our language and spent countless hours with us to make sure our solution was exactly what we needed. I would recommend StockIQ to anyone, except my competitors!”
See How StockIQ Can Help You Optimize Inventory and Forecast Smarter
Whether you’re managing thousands of SKUs or scaling a lean team, StockIQ helps you plan with clarity and deliver results.