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StockIQ Technologies

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50% Reduction in Excess and 45% Fewer Stockouts

Faithful to Nature used StockIQ to bridge an ERP integration gap and automate promotion planning, enabling their team to manage thousands of ethical, toxin-free SKUs with significantly higher accuracy and productivity.

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About the Company

Faithful to Nature is a South Africa-based consumer goods retailer specializing in ethical, toxin-free products across beauty, wellness, home, and pantry categories. Founded in 2006, the company supports nationwide customers through a fast-moving ecommerce catalog and retail partnerships, maintaining a world-first ingredient policy.

The Results

50 Percent Reduction in Excess and 45 Percent Fewer Stockouts

  • Shortly after implementing StockIQ, Faithful to Nature achieved massive ROI through improved inventory health and team efficiency, including:

    • 50% reduction in excess inventory
    • 45% reduction in stockouts
    • Inventory maintained below 10% of revenue
    • Significant increase in productivity through direct ERP integration

  • They could now:

    • Anticipate stockouts early and prioritize purchase orders effectively
    • React faster to demand spikes and promotion-driven uplift
    • Identify and resolve excess stock issues via built-in reporting
    • Manage day-to-day stock management with a seamless, automated experience

The Challenge

Managing Rapid Growth and High SKU Complexity Without Sacrificing Service Levels

Faithful to Nature faced dynamic demand and frequent promotions that made accurate planning increasingly difficult. Their previous planning solution lacked a proper integration with their ERP, resulting in time-consuming manual ordering processes and a complete lack of transparency regarding where excess stock was being created.

  • Demand volatility driven by frequent promotions and seasonal spikes

  • Lack of visibility into excess stock and its root causes

  • Spreadsheet-heavy workflows and an ERP integration gap with their previous solution

  • Time-consuming manual ordering processes that slowed team productivity

The StockIQ Solution

Automated Forecasting, Promotion Planning, and True ERP Integration

With StockIQ, Faithful to Nature gained a single source of truth by seamlessly connecting their planning workflows with Acumatica and Magento. The platform’s built-in reporting and automated promotion uplift models allowed the team to transition from reactive management to proactive, data-driven replenishment.

  • Automated promotion forecasting to manage website-driven demand spikes

  • Direct ERP integration with Acumatica and Magento for real-time ordering

  • Inventory stratification to identify and resolve excess stock issues immediately

  • Prioritized purchase order planning to focus on the most critical stock needs

Testimonials

“StockIQ’s ability to seamlessly integrate with our ERP systems and their amazing support team has made it a pleasure to run our day-to-day stock management. Their ability to plan promotions optimally has improved our service level and customer experience.”

Technology + Team Fit

Built for Planners, Backed by a Team That Moves Fast

StockIQ’s ease of use and expert-led onboarding helped the Faithful to Nature team ramp quickly and gain immediate visibility into their supply chain. The direct ERP integration not only increased productivity but also made it much easier to scale the team and bring new members into the planning process.

  • “We could immediately see where our excess was via the built-in reports, so they delivered their ROI massively. The direct ERP integration has significantly increased our team's productivity. It has been a phenomenal, seamless experience.”

See How StockIQ Can Help You Optimize Inventory and Forecast Smarter

Whether you’re managing thousands of SKUs or scaling a lean team, StockIQ helps you plan with clarity and deliver results.

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